Privacy Policy
Effective Date: December 24, 2025
1. Introduction
Welcome to foothillslistings.com (the "Site"). This website is owned and operated by Foothills Online Listings LLC ("we," "us," or "our"), based in Granite Falls, North Carolina. We operate as an online retailer specializing in apparel and related goods.
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse our inventory, make a purchase, or communicate with us.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information necessary to process your apparel orders and improve your shopping experience.
A. Personal Information
We collect personally identifiable information ("Personal Data") when you place an order, create an account, or return an item. This includes:
Contact Details: Name, email address, phone number.
Shipping & Billing: Mailing address, billing address.
Payment Information: Credit card details or payment processor info (we do not store full credit card numbers; they are passed directly to our secure payment gateway).
Order Details: Purchase history, clothing sizes, color preferences, and return/exchange history.
B. Automatically Collected Information
When you visit our Site, we automatically collect usage data to help us manage inventory and site performance:
IP address and browser type.
Pages viewed (e.g., specific product listings).
Shopping cart activity (items added or abandoned).
C. Cookies and Pixel Tags
We use cookies to keep track of items in your shopping cart and to remember your preferences when you return to the Site.
3. How We Use Your Information
We use your data primarily to fulfill your orders and manage our e-commerce business:
Order Fulfillment: Processing payments, confirming orders, and shipping apparel to your designated address.
Customer Service: Handling inquiries about sizing, fabric, shipping status, or returns/exchanges.
Notifications: Sending order confirmations, shipping tracking numbers, and delivery updates.
Fraud Prevention: Monitoring transactions to protect against fraudulent purchases.
Marketing (Optional): If you opt-in, sending you emails about new arrivals, sales, or exclusive offers.
4. Sharing Your Information
We do not sell your Personal Data. We share information only as necessary to complete your transaction or run our business:
Logistics & Shipping: We share your name and address with shipping carriers (e.g., UPS, FedEx, USPS) and our logistics affiliates, including Foothills Logistics LLC, to ensure accurate delivery of your goods.
Payment Processors: Your payment data is transmitted securely to third-party payment gateways (e.g., Shopify Payments, Stripe, PayPal) to authorize transactions.
Service Providers: We may use third-party vendors for email hosting, inventory management, or website hosting who are bound by confidentiality agreements.
Legal Compliance: We may disclose information if required by law, such as in response to a subpoena or regarding a chargeback dispute.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal and payment information during transmission. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.
6. Returns and Exchanges
If you return merchandise, we collect information regarding the return transaction to prevent fraud and manage inventory. We may ask for your name, address, and phone number to verify your identity during the return process.
7. Third-Party Links
Our Site may contain links to other websites (e.g., apparel brands or social media pages). We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
Opt-Out: You can unsubscribe from our marketing emails at any time using the link at the bottom of the email.
Account Info: You may log in to your account to update your shipping address or contact details.
Access/Deletion: You may contact us to request access to or deletion of your data, subject to our need to retain certain records for tax and legal purposes.
10. Contact Us
If you have questions about this policy or a specific order, please contact us:
Foothills Online Listings LLC
Granite Falls, North Carolina
Email: info@foothillslistings.com